Slots Heaven is a relatively young online casino, part of the Mansion Casino Group. It was established in 2013 and has been running strong ever since. Slots Heaven places great emphasis on its selection of slot games, as indicated by its name, and it is a selection any online casino should be proud of. Slots Heaven is powered by Playtech, one of the largest software providers in the online gambling industry, responsible for the creation of many all-time favourites in the realm of online casinos.
Slots Heaven features a modern and easy to navigate user interface, making interactions with the website a breeze. Moreover, you will be able to access the games directly from your browser. This online casino is able to provide you with quite a lot of value if you choose to take advantage of its multiple promotions. Customer support is available around the clock and you always expect to receive assistance.
In this review, we will go over every important aspect of Slots Heaven and give you some details about its promotional offers, games selection and other vital features.
Slots Heaven is powered by Playtech, a company whose name has become synonymous with high-quality casino games. Playtech was established in 1999 in Estonia and it quickly rose to become one of the top proprietors of online casino software. In the almost two decades that it has been active, Playtech has developed countless slots, table games, video poker titles and more. Additionally, the company also operates multiple studios for the purposes of streaming live dealer games and is currently one of the top providers of live casino titles. Overall, Playtech has a lot to offer to the industry and both online casinos and players have benefited from the company’s efforts.
In terms of how Playtech games are accessed, players will have to options. Playtech is one of the few remaining software providers to still support dedicated casino clients. When you connect to Slots Heaven, you will have the option of downloading the dedicated software and access the casino directly from your desktop. Moreover, this option will allow you to have the games stored on your computer, which will provide you with faster load times and slightly better visuals.
The alternative is to utilize the instant play interface of Slots Heaven via which you will have the option to play within the window of your browser. Furthermore, this is the quickest method to gain access to your favourite games and it is the primary way that many gamblers prefer to play. There are only marginal differences between the two and either is a valid way for the purposes of online gambling. It mostly comes down to personal preference and it will not impact your gameplay in any significant way.
Slots Heaven is a prime gambling website for those who wish to play some of the best slot games on the market. However, the casino has much more than slots. The gaming library featured at Slots Heaven is provided entirely by Playtech, a company known for the diversity of their offerings. Thus, there are many different game types which you can play during your stay with Slots Heaven.
Slots are certainly the most popular game type currently available at any online casino. They make up the backbone of any gaming library due to the sheer number of games featured. As a result, this makes the slot genre one of the most diverse out there, since software providers can experiment with many different themes, aesthetics, rules, etc. Playtech slots are characterised by their inherent entertainment value and excellent visuals. Here you will have at your disposal a whole variety of different slot sub-genres, which includes traditional 5-reel video slots, 3-reel classic slots, slots that feature the 243-ways-to-win system, games that make use of the 4089-ways-win system and many more. Moreover, the themes of the games are quite diverse and there is something for anyone here. At Slots Heaven, you can spin the reels of games such as Age of the Gods, Ice Cave, Maji WIlds, Justice League, White King, Jackpot Giant, Gladiator, The Mask of Zorro, and many more.
Table games is a colloquial term referring to a wide range of casino games which are traditionally played on a table at brick-and-mortar casinos. Table games include many different casino game genres, more specifically, the likes of blackjack, roulette, casino poker, baccarat and others.
Blackjack is one of the most interesting games that you can play at any casino, be it land-based or online. This game is very simple to play, yet difficult to master. This makes it accessible to just about anyone and its popularity has always been high. Slots Heaven includes a number of excellent blackjack games, such as All Bets Blackjack, European Blackjack, Cashback Blackjack, Lucky Lucky Blackjack, American Blackjack and others.
Roulette is yet another important game in the gambling industry, with a history going back multiple centuries. Roulette has brought fun and excitement to countless gamblers over the years and this trend continues in the age of the online casino. Slots Heaven has taken many of Playtech’s brilliant roulette titles and included them in their gaming library, more specifically, Roulette Pro, Premium French Roulette, 3D Roulette Premium, Penny Roulette and more.
Casino poker does not enjoy the popularity that it deserves, often standing in the shadows of games such as blackjack and roulette. This game genre is inspired by poker, but instead of playing against other people, users are pitted against the dealer. This makes for an excellent experience and many players are more than happy with it. Slots Heaven can offer you games such as Caribbean Stud Poker, Casino Hold’Em, and more.
Video poker is a unique casino game genre that combines the inherent randomness of slots with the rules of poker, resulting in one of the most popular game types in the world. Video poker is unlike most other casino games since it is not based on pure chance and player skills and knowledge actually matter. In this sense, a skilled player will do much better than a novice. Slots Heaven includes many popular video poker sub-genres, such as Deuces Wild, Joker Poker, All American, Tens or Better, Aces and Faces, and more.
Of course, no online casino nowadays can claim greatness without offering live dealer games. These are games hosted by a professional dealer, which are recorded and the footage is streamed in real time to players. They are highly immersive and represent the best that the online casino industry has to offer. Playtech is the proprietor of live dealer games at Slots Heaven and users will have their pick at games such as Live Roulette, Live Blackjack, Casino Hold’Em Live, 3 Card Brag Live, 7 Seat Baccarat Live, Live Hi-Lo and more.
Promotions and Bonuses
Promotional incentives are a major factor of any gambling website and we are happy to report that Slots Heaven has plenty of them in store for you. The casino runs multiple promotions at any one time and these might change every once in a while.
The Welcome Bonus is the first promotion that will become available to you after you successfully open an account. It will allow you to claim a 100% deposit match up to £100 in addition to 200 free spins on the Age of the Gods series. To qualify for this promotion, you will have to deposit a minimum of £20 and the transaction must have been made via a payment method different than Skrill and Neteller. There is a 40x wagering requirement on the bonus. fulfill it and you will be able to withdraw the total bonus amount. While doing so, there are several rules which you have to follow. For instance, your bets cannot go any higher than £5 per bet or 10% of the bonus amount, whichever is lower. Moreover, bets placed on certain games contribute more to the requirement than others. For example, slots wagers count 100% of their value, while blackjack and baccarat bets contribute only 20% of their face value. For the full list of the wagering contributions at Slots Heaven, read the website’s terms and conditions.
As far as the free spins from the Welcome Bonus are concerned, you will be granted 40 of the 200 when you make your deposit. The other 160 will be given out in increments of 20 on a daily basis for the next 8 days. The value of the free spins will depend on the game that you are playing them on, but will usually range between £0.20 and £0.25, based on the number of paylines in the particular slot game. Winnings resulting from the free spins have to be wagered 20 times on the Age of the Gods slots and can only go a high as £100.
Red or Black
Red or Black is a long-running Slots Heaven promotion available on a weekly basis. Every Wednesday, a deposit of £25 will give you the opportunity to claim either the red promotion or the black promotion.
Entering the code RED when depositing will grant you 50 free spins on Age of the Gods: Prince of Olympus, with each spin valued at £0.25. On the other hand, the code BLACK will entitle you to receive 25 free spins on Jurassic Island, with each spin worth £0.50.
Winnings from the free spins have to be wagered 20 times before you can withdraw them. Moreover, the maximum amount that you can cash in from this promotion is limited to £1,000. You have 30 days to wager the winnings from the free spins and if you still have bonus funds in your balance after that time has passed, the casino will remove them.
Slots Heaven seeks to attract as many players as possible and thus, it needs to provide all of them with a wide range of banking options. These are the services which you will also use to manage your online bankroll. The payment methods supported at Slots Heaven come in many different forms and some will serve you better than others.
Credit cards are one of the major payment services used by online gamblers. With a credit card, you will be able to make instantaneous deposits and immediately start playing. Moreover, they can also be used to cash in your winnings when you are done. Slots Heaven supports Visa and MasterCard and you will be able to deposit anywhere between £20 and £25,000 using this payment method.
Electronic wallets are another excellent method to manage your online casino bankroll and they are one of the most beloved deposit services in the industry. Deposit made via an eWallet will be processed instantly, taking no more than a few seconds. Withdrawals, on the other hand, take only a few hours to clear after the casino has approved the transaction. Slots Heaven supports Skrill, Neteller, ecoPayz, PayPal, WebMoney and more.
Support for prepaid services is in high demand in the online casino industry and Slots Heaven is more than happy to comply. Prepaid cards are quite popular with online gamblers since they offer instant transactions and guaranteed anonymity. Moreover, they are highly accessible and require no long-term commitment. Slots Heaven supports Paysafecard and AstroPay among others.
Bitcoin is another popular way to fund your online casino balance and it is quickly rising in prominence in the online gambling industry. Quick transactions and absolute anonymity are made possible with Bitcoin. Bitcoin deposits are conducted in concord with the cryptocurrency’s daily exchange rate. With Bitcoin, you can deposit up to £500 per transaction, but sadly you cannot cash in using the same service.
Something to keep in mind is that when you request a withdraw you will have to provide Slots Heaven with some form of identification. This can be a government-issued ID card, a driver’s license, a utility bill, basically any document with your name on it. Additionally, the withdrawal has to be approved manually which can take up to 3 days for standard users and up to 2 days for VIP members.
Slots Heaven highly values its mobile player base and thus, it has smartphone and tablet users with two different ways in which to access the online casino. One method is to utilise a mobile instant play interface, similar to the one featured in the desktop version. This can be loaded directly into the window of your mobile browser and the games can be accessed without the need to download any software. The alternative would be to download and install the dedicated casino app available for iOS and Android devices. Apple users can get the application straight from iTunes, while their Android counterpart will have to download the .apk file and install the app manually. Both methods are perfectly fine to use and there is little difference between them.
Where functionality is concerned, you will find that the mobile casino stands toe to toe with the desktop one. The same games are available on both versions and you will have access to the same features, including promotions, customer support, banking options, etc. Slots Heaven has put in a lot of effort to accommodate mobile players and the results speak for themselves.
Licensing and Restricted Countries
Licensing is an aspect of great importance where online gambling is concerned. For a casino to operate legally it has to acquire a license for a particular jurisdiction. Such as license is gained only after strict testing and auditing, with many websites failing to meet the set standards. Fortunately, this is not the case with Slots Heaven. The online casino is licensed not only by one but by two highly respected European regulatory institutions.
The United Kingdom Gambling Commission is the entity responsible for the oversight of gambling operations available to the UK public and the websites that fall under its authority have shown an excellent track record of proving a fair and safe service. Slots Heaven has gone to great lengths to acquire this license and this proves that it is indeed a legitimate operation.
Additionally, the casino also boasts a licence issued by the Gibraltar Regulatory Authority, yet another strict institution. The two licenses should disprove any accusations of illegitimacy and serve as an indication that Slots Heaven is following all laws and regulations required of them.
As far as restricted countries are concerned, Slots Heaven does not explicitly mention where it does not do business. All that it states is that it will not accept players from countries where online gambling is not legal. This puts the responsibility on the player to know whether or not it is legal to play online casino games in their jurisdiction.
Customer service is an important aspect of any online services and the same is true for online casinos. Users have to be certain that in the event a problem occurs there will be someone to help them resolve it. Slots Heaven puts in great effort to ensure that their customers are well taken care of and for this reason, it employs a team that works around the clock. Customer service can be reached at any hour of the day via a variety of different methods.
One is to write an email, in which you explain your problems in detail. The alternative is to call the line dedicated to receiving users complaints. There is a toll-free number for UK users, as well as, an international one for everyone else. All in all, the customer service available at Slots Heaven is certainly up to par and can rival that of any other gambling website.